Waterline Repair Update
March 24, 2019
2:30 pm.
All water tests are negative which means there are no problems with the water supply in Kannapolis. Therefore, no advisories are in effect. Customers do not need to boil their water.
Waterline Repair Update
March 23, 2019
9 a.m.
Repairs to the waterline have been completed. Anyone who did not have water or had low water pressure in the downtown area yesterday will need to continue to boil their water until noon, tomorrow, Sunday, March 24, 2019. The City is conducting numerous lab tests on the water supply today to ensure the water is safe. If any test results indicate a problem we will inform our customers.
March 22, 2019
9 p.m.
We continue to work to repair the water main break in Downtown Kannapolis. This was a significant waterline and one of the oldest in the City which has caused the repairs to take so long. We appreciate your patience as crews have been working since around 4 a.m. this morning to repair the line.
If you are in the downtown area and are experiencing low water pressure or water outages we recommend that you boil all water used for human consumption (including drinking water, making ice, brushing teeth, washing dishes and food preparation) or use bottled water until Sunday. Vigorous boiling for one (1) minute will kill any disease-causing organisms that may be present in the water.
We hope to complete the repairs sometime tonight.
You may experience discolored water as we re-energize the waterlines after the repairs are completed. The water should become clear the longer you run your faucets.
The intersection of First Street and Research Campus Drive remains closed until repairs can be made to the street where the water break occurred.
Again thank you for your patience and understanding. We will provide another update tomorrow.